Betting Rules

These Betting Rules explain how bets are placed, accepted, managed and settled at Pandido Casino. They are intended to help players understand the general principles that apply to betting activity. Market-specific rules, the applicable terms and conditions, and any information shown at the time of placing a bet may also apply.

Pandido Casino operates under a licence issued by the Tobique Gaming Authority, reference number 0000071. Player data is protected with advanced encryption technology, and secure payment gateways handle both fiat and cryptocurrency transactions.

1. General betting requirements

By placing a bet with Pandido Casino, you confirm that you have read and understood the rules that apply to the relevant product, event or market. You also confirm that you are legally permitted to gamble in the place where you are located. It is your responsibility to comply with all laws and restrictions that apply to you.

A player must use their own account and provide information that is accurate, complete and current. Accounts must not be shared, transferred or operated on behalf of another person. Pandido Casino may review account activity where required for security, verification, responsible gambling, fraud prevention or compliance purposes.

You must meet the legal age requirement that applies in your jurisdiction.
You must not place bets while prohibited from gambling or while using another person's account.
You must not use betting services for unlawful activity, market manipulation or any form of fraudulent conduct.
You are responsible for checking the details of a bet before confirming it.
You should keep your account login information secure and notify the operator if you believe your account has been accessed without permission.

These rules are general in nature and may not cover every possible market or betting product. Where a market has additional rules, those rules will normally be displayed with the market or bet type. If there is a difference between general wording and a clearly stated market rule, the relevant market rule may apply.

2. Placing and accepting bets

Checking a bet before confirmation

Before confirming a bet, check the selected event, participant, market, stake, odds or price, and any other information shown on the bet slip. A bet is generally treated as a request until it has been accepted and recorded by the betting system. A message, receipt or account record may be used to show whether a bet has been accepted.

Displayed prices, odds and market information may change before a bet is accepted. Where the system identifies a change, you may be asked to confirm the updated details. A bet that has not been accepted should not be treated as a completed bet, even if it appears to have been submitted.

Bet types and combinations

Different betting products may have different requirements. A straight bet is generally based on one selection, while a combination bet may depend on multiple selections being successful. The relevant bet slip and market information should be checked carefully because the treatment of a failed, void or cancelled selection can vary by product.

The minimum or maximum amount that may be accepted can vary according to the product, market, account, applicable law or risk controls. Any applicable restriction should be shown before or during the bet process where possible. The availability of a market or selection is not a promise that a particular stake, price or bet will be accepted.

In-play and live betting

Live or in-play markets can be affected by delays between an event taking place and information being received or displayed. A market may be suspended, updated or closed while an important event is occurring. If a bet is submitted during a suspension or after a market has closed, it may not be accepted or may be subject to review under the applicable rules.

3. Market settlement and changes to events

Bets are settled using the official result or another recognised result source relevant to the market. The result used may depend on the competition, sport, event type and market wording. A result may be amended if the original result is later corrected by the appropriate authority or if a clear error is identified.

A selection may be void if the relevant event is cancelled, abandoned, postponed beyond the period allowed by the market rules or changed in a way that materially affects the market.
A market may be void if it was offered in error, could not be settled fairly or was affected by a clear technical or information error.
A participant or team that does not take part may be treated according to the rules for that particular event and market.
Dead heats, ties and jointly successful outcomes may be settled using the market-specific dead-heat or tie provisions.
If a result is unavailable, unclear or disputed, settlement may be delayed while the relevant information is reviewed.

A postponement does not automatically have the same effect for every market. Some bets may remain active if the event takes place within the period stated in the relevant rules, while others may be cancelled or voided. Players should review the event and market conditions before betting, particularly where a competition has an unusual format or schedule.

Errors and incorrect information

Reasonable steps may be taken to correct an obvious error in a price, result, settlement, event description or other information. This may include correcting a bet to the value that should reasonably have applied or voiding the affected bet where correction is not practical. An error may be considered obvious where the information is clearly inconsistent with the event, market or information available at the time.

If a bet appears to have been settled incorrectly, retain the relevant bet reference and account information. Reviews may consider the market rules, the timing of the bet, the official result, system records and any applicable terms and conditions.

4. Accounts, payments and technical matters

Bets can only be placed using funds made available through the approved account and payment methods. You must not use a payment method that belongs to another person unless this is expressly permitted by the applicable account requirements. Payment activity may be subject to verification, processing checks and other lawful controls.

You are responsible for reviewing your balance, bet history and transaction records. If you notice an unfamiliar transaction, an incorrect balance or a bet that you do not recognise, take reasonable steps to secure your account and request a review through the available support or account process.

Technical interruptions

Internet connections, devices, software, data feeds and other systems can affect the display or submission of betting information. A confirmation screen, account history or other system record should be checked to determine whether a bet was accepted. An unsuccessful attempt, duplicated request or interrupted session does not necessarily mean that a bet was placed.

If a system interruption affects a market, bets may be suspended, delayed, reviewed or voided in accordance with the relevant rules. Pandido Casino may take reasonable steps to protect the integrity of the betting service and to ensure that outcomes are handled fairly. Players should not repeatedly submit a bet when the account or bet slip appears to be experiencing an error.

Location and account access

Access to betting products may depend on where you are located, the product involved and the requirements that apply at the time. You must not attempt to bypass geographical, account or security controls. The use of a virtual private network, false location information or another method to disguise your location may result in access being restricted and activity being reviewed.

5. Responsible gambling and rule reviews

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and only use money you can afford to lose. Consider setting personal limits on deposits, spending, time or betting activity where those tools are available. Take regular breaks and avoid gambling when upset, under pressure or affected by alcohol or other substances.

Do not chase losses by increasing stakes or betting more often.
Do not borrow money or use essential household funds for gambling.
Keep track of the time and money spent on betting.
Use available account controls, time-outs or self-exclusion options if gambling is becoming difficult to manage.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you have a question about a bet, first review the bet record, market information and these rules. A concern may be reviewed using the available account or support process. Include enough information to identify the relevant bet, but do not send passwords, full payment details or other sensitive information unless a secure process specifically requests it.

These Betting Rules may be updated when products, systems, legal requirements or operating procedures change. The version available when a bet is placed will generally be relevant to that bet, subject to any correction required by law or to address an obvious error. Players should review the current rules before placing bets and stop using the service if they do not agree with the applicable conditions.